Ordering

How to order:

We are a small company and place great emphasis on personal service and direct contact with our customers around the world. Therefore we have no customer numbers or any automated webshop with shopping cart and automatic ordering routine. Personal counseling is the motto! We favor quick and direct ways of communication: e-mail or telephone.

How to pay:

Firm order

Autograph - Gisela Popp-Krug
Richard-Wagner-Str. 10
95030 Hof in Bayern - Germany

Phone: + 49 9281 87517
Fax: + 49 9281 960221
Mobile phone: + 49 171 5394808

E-Mail: info@autographmodel.com
Internet: www.autographmodel.com
www.autographmodel.de

Under recognition of your terms of delivery, I order the following items:

Amount:

Item (as described on our website):

Scale:

Price:

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Premium shipment at additional cost: (is only a few days faster to the most countries):
yes / no

Transport Insurance at additional cost (please ask for price):
yes / no

Name of customer:

E-Mail address:

Address:

Post-code :

Country:

Telephone:

Visa/Mastercard/American Express:

expires:

Credit card number:

Service number
(from the back of your card):

Signature:


Todays date:

How we ship:

terms and conditions (translated from german language)

Scope: All supplies and offers are made solely on the basis of our terms and conditions. They also apply to future business and be recognized with an order.

Exchange / Warranty: All sales returns to us must be properly packaged as a package or sent by registered mail to the address above. In all the articles is a 4-week opposition or exchange rights.

Returns / Revocation: You can cancel your contract within one month without giving reasons in writing (eg letter, fax, e-mail) or - if the goods before the deadline - by returning the goods. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods) before receiving the first partial delivery and also does not fulfill our obligations as per § 312c Section 2 BGB in association with § 1 Sections 1, 2 a.m. to 4 p.m. BGB InfoV and our obligations in accordance with § 312e Section 1 Clause 1 BGB in association with § 3 BGB-InfoV. The revocation period is sufficient to send the revocation or thing.

The revocation must be sent to: Autograph, Inh Gisela Popp-Krug, Richard-Wagner-Str. 10, 95030 Hof, Germany, Tel 09281 87517

Returns: In the event of an effective cancellation the mutually received benefits and possibly towed uses (eg interest). Can you give us the performance received whole or in part, or only in deteriorated condition, you have to pay us compensation for the value. With the surrender of things this does not apply if the deterioration of the case solely on their examination - as it would have in a shop have been possible for - is. Explicitly mentioned here are model kits: Each started kits are generally excluded from the withdrawal! Paketversandfähige things are back at our risk. You have to bear the cost of the return if the delivered goods ordered and if the price returned the case of an amount not exceeding 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a contractually have produced agreed partial payment. Otherwise, the return is free for you. Obligations to reimburse payments must be made within 30 days. The time limit begins for you with the dispatch of your revocation or thing for us with their reception. Ende der Widerrufsbelehrung

Delivery: All delivery dates are approximate and not binding understand. Certain items should not be available, so any claims arising therefrom by the buyer. Dates given by the buyer can not be respected and have no validity.

Prices: Prices shown are non-binding and include VAT. , currently 19%. Especially in pre-announced products, the seller is authorized or required prior price information correctly. A pick-by agreement is possible.

Ownership: The goods remain our property until full payment! Until the satisfaction of any claims which the Seller now or hereafter conferred to the purchaser for any legal reason, the delivered goods remain property of the seller) (conditional goods. The buyer may not have retained goods. With state of the buyer's breach of contract, especially payment, the seller is entitled to demand the immediate return of the reserved property. The withdrawal does not imply withdrawal from the agreement.

Jurisdiction, Severability: The basis of these terms and conditions of the applicable law of the Federal Republic of Germany. The applicability of international law is excluded. The invalidity of one or more provisions of these terms and conditions shall not affect the validity of the remaining provisions.

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